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Frequently Asked Questions

 

We highly recommend reading our FAQS before booking your appointment.

  • Do I have to make an appointment to try on your wedding dresses?

Yes please, our private fittings are by appointment only and are recommended for brides who are on the serious hunt & ready to purchase their wedding dress.You can book your consultation here on our website on the Book an Appointment page or you can send us an email at hello@theweddingcollective.co.za

 

  • What is the cost of your consultations?

Our weekday (Tuesday – Friday) consultations are R200 and our Saturday consultations are R380. Our 2ndconsultations are R200 to secure the appointment, the cost will be deducted from your wedding dress order.

 

  • Do I have to pay for the consultation beforehand?

Yes please, we will send you the invoice for the consultation via email. Our consultation spots are confirmed upon payment. Once we receive your proof of payment your consultation will be confirmed, and we will send you our showroom address.

 

  • How many guests can I bring along to my fitting?

As much as we love the idea of a party in our store, we believe that your fitting should be as intimate as possible. We want the focus to stay on you and what style and feeling YOU want to exude on your wedding day. We’ve found that sometimes too many opinions end up overwhelming the bride’s decision, and we don’t wish stressful shopping upon any of our brides. For your sake, we advise keeping your support crew under 2 and for our sake, so that we can comfortably accommodate everyone in our boutique.

 

  • How does your consultation procedure work?

We will discuss your wedding style, vibe and wedding dress ideas before you start trying on wedding dresses. Your budget and dress requirements will also be discussed. The bridal consultant will take your personal style, body shape, budget and colouring into account when choosing wedding dresses for you to try on. Suggestions will be made regarding fit, silhouette, fabric type and dress colour during your fitting.

 

  • Can I choose which dresses I want to try on?

We suggest being open to trying on all types of dresses, as we always say, a wedding dress on a hanger looks completely different to a wedding dress on a body. You are more than welcome to let us know which dresses you would like to try on, just keep in mind that the dresses you choose may not be in your budget. We strongly suggest not trying on dresses that are way out of your budget to avoid disappointment when you receive the quotes. We aim to show you wedding dresses in your budget that will suit your body type.

 

  • What do your wedding dresses cost?

Our designer wedding dress collections generally start at R15,000 and goes up to R35,000. We have selected samples in store available for purchase priced between R7,000 – R15,000. Please take note of this before scheduling your wedding dress fitting with us.

 

  • What are the sizes of the sample wedding dresses you have in store to try on?

Our dress samples range from size 8-12, but please note that your custom gown can be ordered up to a size 16 – 18, depending on the designer. If your sizing is outside the range mentioned above, we have creative ways of making sure you can experience the look of your desired dress when coming for your fitting. We have future plans of carrying larger sample sizes to accommodate even more brides.

 

  • Where do your wedding dresses come from?

We stock wedding dresses from the best South African wedding dress designers. What is nice about a wedding dress made in SA is the fact that your wedding dress does not need to be imported, you are not paying importing, shipping and many more costs on your wedding dress, you are paying for the actual dress. Your wedding dress cannot be held back by customs and you have clear communication lines with us, the boutique and the designer. We also now offer a new service where we can make your dream wedding dress for you in-house if you cannot find what you are looking for.

 

  • Can I make changes to the design / colour / fabric of the dress I order?

Our designers are open to certain design, fabric and colour changes. We have fabric options available in store to show you how a skirt would look in different fabrics. Certain colour changes are also possible, this can be discussed during your consultation.

 

  • How do I order my dream wedding dress after the consultation?

You will receive an email with the quotes for the dresses you loved at the consultation. When you have made your decision, you need to pay a deposit of 60% of the price of the wedding dress to secure your order. Once payment is received an appointment will be made to take your measurements, and then your wedding dress order will be placed with the designer of the style according to your measurements. The outstanding 40% of the wedding dress cost is payable when you come for your first fitting.

 

  • What is the lead time to order a wedding dress at The Wedding Collective?

We have a standard lead time of 6 months. We suggest starting your wedding dress fittings about 8 months before your wedding date in order to give yourself enough time to choose and order your perfect wedding dress. If you do not have 6 months to order a wedding dress do not worry, we have ways and means to help you. Depending on your timeline you can still order a wedding dress but with an added Rush Fee of R2,500 or you can buy a dress off the rack. We have helped brides in less than a week with a wedding dress, but leaving it so late is not recommended!

 

  • Do you have accessories such as veils, garters, belts available?

Yes we do! We have a selection of accessories available to purchase or order. We also do custom orders on accessories, we love incorporating family heirlooms in accessories.

 

  • Do you offer an alterations service?

Yes we do all the necessary alterations on our brides wedding dresses in-house. After you receive your wedding dress an appointment is booked with our seamstress who will determine the alterations necessary on your wedding dress. You will be provided with a quote for the alterations, upon receipt of payment the alterations will be done. We recommend doing your alterations 4 – 6 weeks before your wedding.

 

  • What do I do with my wedding dress after the wedding?

We offer a wedding dress restoration service for our The Wedding Collective brides. You bring your wedding dress to us after your wedding, we will check which alterations are required and quote you accordingly. After your wedding dress has been restored and cleaned you can sell it on our exclusive website listing “Nearly New Wedding Dresses” where you can determine the price you want for the dress and sell it directly to the buyer. We do not take any commission on the sale, we only ask a once-off fee for the listing.

 

  • I am an out-of-town bride, or I have a family member from out of town, where can I / we stay in Pretoria?

We are proud to let you know that we have a gorgeous Airbnb available on our property, thus you can book your wedding dress fitting and accommodation with us in Pretoria. The apartment is for 2 guests with a double bed, private garden, large kitchen and bathroom. Please enquire via email if you would like to book your accommodation with us.